333 Bidwell Street
Manchester, CT 06040

Touchpoints at Manchester

  • Silver

  • Four Star Facility per CMS

  • Five Star Facility for Quality Measures

  • St Francis Healthcare Partners
  • Book Your Stay

Video Testimonials

  • Maria

  • "Best decision ever! I give Touchpoints at Manchester Five Stars." Due to my advanced COPD, I have had many different rehab stays but none as wonderful as my rehab stay here at Touchpoints at Manchester. Not only is the care exceptional, the staff made me feel welcome and like family. My room felt homey. All the staff from the housekeepers, dietary, rehab and nursing are kind and friendly. Yuri, who is a CNA not even assigned to me, would stop in everyday with his big smile and warm voice. When I arrived at Touchpoints, I was in pretty bad shape, I needed help with everything because I was weak and easily out of breath. But in a short time , due to all the great care from Rehab, Nursing and the onsite Respiratory Therapist, I gained strength and most importantly the confidence to do more and more each day. My pulmonary and physical recovery at Touchpoints far exceeded my expectations. I am excited to tell everyone about how wonderful Touchpoints at Manchester is. I asked for information about this program to take home to share with friends and family. Kim made me a T shirt that expressed my experience, "I LOVE TOUCHPOINTS" I immediately wore it with pride.

    Wanda (December 2017)

  • Irving, Touchpoints at Manchester, iCare, Outcomes, Testimonials My Touchpoints experience was wonderful. I feel like I was part of a family here. I will recommend Touchpoints at Manchester whole heartedly. I encourage others to be an active part in your health care plan. Touchpoints at Manchester will encourage and support you.Thank God for Kim, my Care Navigator, and Debbie, my angel CNA. They immediately supported me to feel more confident about my care and helped me to better understand the process of getting better. Because of this support I was able to focus on my recovery. My wife received wonderful support as well. She could contact Kim 24/7 with questions or to just chat. Touchpoints at Manchester is pet-friendly!! My beautiful dog Abby is family and was able to visit everyday. Kim even made sure she had her very own water dish. These visits with my dog kept me focused on getting home.

    Irving Richert

  • My adventure started in 2013, I suffered a stroke and lost my ability to walk. I went to Touchpoints at Manchester and I got on my feet again. Then 2015 I was hit with cancer in my spine and I had surgery. I could not even move my legs. I went to several different nursing facilities over the next several months, but I was sent home unable to even stand. I required help with everything. I was told by many that I would never walk again. That was just not acceptable! I had help coming in but I just knew if I would ever be able to walk again I had to get to rehab, so I called Kim at Touchpoints at Manchester.

    Maria D'Addabbo

  • When I got here, I liked that it was newly renovated. Everything is chugging along. The staff is very good, and the therapists know what they are doing.


  • The people here are all very caring. I treat all the patients the way I would want my family treated. I talk to them like they are my family. In fact, my stepfather came here for end of life care. His nickname to those who knew him was "Crankie Frankie", but here he was always happy! This place put a smile on his face, and made me and my mom feel really good about our decision to have him here.

    Debra Jean

    Certified Nursing Assistant

  • The work atmosphere here is good. People are willing to help each other. The different departments all work together and watch out for each other. Together, we provide great care for our residents. I can attest that people work here to provide care that they would provide their own mother.

    Stephen Jennings

    Certified Nursing Assistant

  • I heard about Kim and the Prehab program at Touchpoints at Manchester. We spoke on the phone several times, she even sent me information about what to expect if I did go to Touchpoints for rehab and also a check list of what to pack. During my hospital stay I did so much better than I had expected to do. I feel it was because of my Prehab treatments. I was lucky to be able to go to Touchpoints directly from the hospital. The care from the entire staff was excellent. I had a nice private room. My private room also had a power lift recliner! It gave me the opportunity to relax and rest. They made me feel like a king! I really feel the staff truly cares a lot for each and every patient there. I was very pleased with the food. I was having a craving one day and Kim went out and made sure I got exactly what I was craving. Above and beyond!!!

    George F (October 2017)

  • I almost gave up but the wonderful people at Touchpoints gave me the help and support I needed to be able to go home. I cannot thank enough, my surgeon, Dr. Kruger, my family and the staff at Touchpoints, I have my life back. Home means everything to me. I give Touchpoints at Manchester a 5 out of 5 rating.

    Richard (March 2017)

  • My BP, heart rate and blood oxygen levels stayed steady and strong. I wish I had gone to Touchpoints at Manchester first but I am grateful for the fact my wife took the initiative due to research and found TOUCHPOINTS at MANCHESTER. My Nurse Cristina and the wonderful CNAs, especially Yuri and Debbie, their wound care program and the wonderful rehab staff made my stay successful and enjoyable! TOUCHPOINTS at MANCHESTER, BEST DECISION EVER!

    S. Brown

  • Aurea L and Billy Boyce, RN. These people know what they are doing…I thank them all from the bottom of my heart and God bless them. I felt like I was at home. My health has very much improved because of the wonderful people there, they saved my life and I could not have asked for a better stay. Thank you!

    Aurea L, CHF Patient (Nov 2016)

  • I am so thankful to the therapists from Touchpoints at Home and Touchpoints at Manchester for helping my husband regain his independence and getting rid of his pain. His dignity and pride are a big part of who he is, and being able to drive and help around the house was so important.

    Patient GW's spouse (March 2017)

  • I received pre-hab services at Touchpoints of Manchester. That was the best decision I could have made. After my surgery I had no pain…I was walking with almost no limp. One month after surgery I am walking without a cane. I also slept with very little discomfort. I thank the [entire team] for making something I dreaded into a very relaxing experience, especially for someone who is 87 year old.

    Dorothea C. (March 2017)

  • [Chose Touchpoints at Manchester] for the convenience, the location, and the quality of their rehab. I thought I had good care. The staff was great. I was very happy with their care. I got along with everyone. They were all very good. They did their job well. I was very happy with the care.

    Patient PM (May 2017)

  • I arrived at Touchpoints requiring help for everything and today, only 10 days later, I am going home, walking on my own, not even a cane! I passed the balance test with a score of 100%. In just 10 days I feel I am almost back to being me again. My wife and I are happy with the rehab and care at Touchpoints…. the speed of my recovery speaks for itself. I am going home today!

    Kelly Shine

  • They were always very helpful with me. They were always there. They were trying to get up and move around. I would tell them that they care for you. They are there. They listen to you. They have lots of projects to do. I could not go out. They take you shopping. They bring you outside. They have a beautiful patio. They have barbecues in the summer.

    Patient WM (June 2017)